Frequently asked questions.
Are we licensed and insured?
Yes we are both licensed and insured for your peace of mind. Our insurance provider is NEXT insurance; we are licensed with the state and city in which our business is registered.
What are our work hours?
Our work schedule is Monday-Friday8am-3pm. These are the times we start our cleans, if you have any questions regarding this schedule please call or text!
Do we clean specific areas (kitchens, bathrooms etc.…)
Yes! We can do specific areas upon request. We just ask that you give us a call so that we can get a clear idea of the work to be done.
Do different cleaners come every time?
No, this is what separates us from the bigger companies, we handle everything from booking to cleaning and are currently only a 3 person team.
What forms of payment do we take?
Currently, we only accept cash and Zelle.
How can I prepare for the appointment?
Before our team arrives, please put away personal belongings and remove clutter from the areas being cleaned. This allows us to focus on cleaning surfaces rather than organizing or moving personal items.
Pets must be kept in a secure area away from the cleaners, such as a closed room, kennel, or safely outside.
You are welcome to remain home during your appointment. However, we kindly ask that you give our team enough space to work without interruption or frequent check-ins. If we need anything, we will reach out to you.
What is included in my cleaning?
Your cleaning includes the tasks shown on the service checklist selected when you booked. Our team will focus on completing those listed items thoroughly. Additional tasks are not automatically included and must be requested and approved in advance. Extra services may require additional time and an added fee.